What can I expect when I contact CEH to receive treatment?
To get started with treatment, you can call our Center, email us, or complete the secure online form on our Getting Started page. We aim to respond to all patient inquiries within one business day. So, regardless of how you contacted us (phone, email, online form), you should expect a call back from us shortly. In order to determine if the services we offer are the best match for you, we would ask you to complete a brief assessment over the phone during that initial call. One of our staff members will ask you about your symptoms, as well as your goals for treatment; this process will take about 20 minutes to complete. At the end of this call, if we treat the difficulties you’re experiencing at CEH, we will schedule you for your first appointment (a comprehensive evaluation).  If CEH is not the right fit for you, we will help connect you with a referral to another location.

What can I expect in the first appointment?
At CEH, we offer a comprehensive evaluation to gain a better understanding of the emotional difficulties you are experiencing, as well as how these difficulties are interfering with your daily life. Initial assessments usually involve completion of a background questionnaire and a diagnostic interview that lasts approximately 90 minutes to two hours. With your consent, we may also speak to your other treatment providers to help provide us with additional information to best assist in treatment planning. 

What happens after the first appointment?
After the initial evaluation, your intake clinician will present your case to the Center Directors at our weekly staff meeting. During this meeting, our team will create a treatment plan to best address your difficulties. Then, within a week of your initial evaluation, your intake clinician will call you to provide feedback, propose recommendations for services, and address any concerns or questions you may have. Please note that some services may have a waitlist; if this is the case, we will inform you during the consultation process. 

How much does treatment at CEH cost?
Treatment sessions at CEH are fee-for-service and payment is due prior to each appointment. The fee for our services varies based on the experience of the provider (e.g., Master Clinician, PhD-Level Therapist). Although we do not accept insurance, we can provide “insurance-friendly” statements that include the information you may be required to submit for out-of-network reimbursement. A number of insurance companies will pay at least a portion of the costs associated with treatment. 

At CEH, we believe that high-quality mental health treatment should be available to everyone, regardless of their background or income. Thus, we do not turn away patients based on inability to pay. First, we offer a sliding fee scale for treatment with our Clinical Externs; the fee is set based on financial need (e.g., income, number of legal dependants, current out-of-pocket mental health expenses). Additionally, when you participate in a research study at CEH, you may receive a set number of treatment sessions at no cost. In fact, the treatment provided in our research studies is often the same high quality interventions that we typically deliver at our Center. 

I am specifically interested in participating in research. How do I learn about that?
At any given time, there may be a number of research studies being conducted at CEH. Some of these studies involve treatment, whereas others may be focused on learning more about particular conditions (e.g., OCD, PTSD). Often, you may receive compensation for the time you spend participating in a research study. After your initial consultation, when your intake clinician calls you to provide feedback and treatment recommendations, we will let you know whether you are eligible to participate in any ongoing studies. If you are only interested in research (not treatment) or are contacting us in response to specific advertised study, we may be able to “fast-track” you to that study without completing a comprehensive intake evaluation.

What if you don’t treat my difficulties at CEH?
At the Center for Emotional Health, rather than trying to be something for everyone, we seek to specialize in what we do best and offer services that relate to those areas of practice. If we can’t provide what we think is the best treatment for a patient, we will do our best to refer them to an appropriate provider in the community. As a local hub for evidence-based practice, we know many of the local providers and take pride in being able to provide the best referrals possible.

Do you work with Children and Adolescents?
Our providers are experts in working with adults with emotional difficulties. Thus, in order to ensure that our services remain the highest quality, we only provide care to individuals who are 18 years of age or older.